Big O Tires Franchise Client Engagement Letter

Terms and Conditions

We are pleased to confirm our understanding of the consulting services that Technology In A Box™, LLC dba AV Accounting Services, Inc., is to provide you. The services provided by Technology In A Box, LLC  may include any or all of the following:

• Technology In A Box QuickBooks Template and Training Package

• Tier 2 Call Back Request Support for 12 months beginning at the completion of the Training Package

You are responsible for making all financial records and related information available to Technology In A Box, LLC and for the accuracy and completeness of that information. We may advise you about appropriate accounting principles and their application and may assist in the assembly of your accounting system, but the responsibility for the financial statements remains with you.   Your responsibility includes the establishment and maintenance of adequate records and effective internal controls over financial reporting, the selection and application of accounting principles, and the safeguarding of assets. You  are also responsible for identifying and ensuring that the entity complies with applicable laws and regulations.

Technology In A Box, LLC is not a CPA firm and does not perform CPA Services.  Technology In A Box, LLC does not undertake to, and will not, provide any opinion or form of assurance on any financial statements in connection with these services and, accordingly, does not undertake to make inquiries or perform other procedures to verify, corroborate, or review information supplied by you.  In addition, those financial statements may contain departures from generally accepted accounting principles or any other comprehensive basis of accounting.  The financial reports contained within your QuickBooks or other software data file, which Technology In A Box, LLC may or may not materially modify as part of this engagement, are not intended for submission to third parties.  Our engagement cannot be relied upon to disclose errors, fraud, and illegal acts, including fraud or defalcations that may exist.

Fees

Services for subsequent assignments are contingent upon the presence of a prepaid balance and/or the absence of any outstanding balance.  If an appointment is canceled within 36 hours from a scheduled appointment, you are responsible to pay half the fees for the scheduled appointment time which would be $75/hour; half of the normal rate of $150/hour.

Either party may terminate this agreement at any time, for any reason, with 10 days written notice.  Any balance due to Technology In A Box at the date of termination is to be paid in full within 5 days. If our fees for these services are less than retainer amounts paid, we will credit your account or refund the difference. You agree to pay Technology In A Box, LLC all expenses incurred in the collection of any outstanding balance. Additionally, a 1% service charge, $35 minimum, per month will be applied to delinquent accounts that are 30 days or more past due. Work may be suspended if your account becomes ten days past due and may not be resumed until your account is paid in full.  If we elect to terminate our services for nonpayment, our Agreement will be deemed to have been completed.

If you request that we perform additional services not contemplated by this engagement letter we will provide you a quote with the scope and estimated fee.  In the absence of any other written communication from us documenting such additional services, our services will continue to be governed by the terms of this engagement letter.  If you engage Technology In A Box, LLC to perform services for an entity related to, commonly owned by, or controlled by you, the terms of this Engagement letter shall be binding upon that entity as well.

Our Associates

You and any of your affiliates will not attempt to employ or contract our staff or any representative of Technology In A Box, LLC on either a part-time or full-time basis.  If a member of our staff is hired or contracted by You or any of its affiliates, You agree to pay Technology In A Box, LLC 50% of the individual’s current year’s annualized compensation.  This agreement shall remain in effect for one year after termination, by either party, of this engagement.  This fee is due upon commencement of employment or contracted engagement.

Quality Review

The parties agree to, and hereby consent to participate in, Technology In A Box, LLC’s policy of in-house Quality Review. Technology In A Box, LLC subscribes to a policy of quality review to maintain the highest quality of product produced by our firm. As part of this program, all of the major services performed under this Agreement will be reviewed within Technology In A Box, LLC under strict rules of confidentiality. The price for this review is included in the above professional services.

Warranties and Claims

Unless otherwise stated in writing, Technology In A Box, LLC makes no warranties, express or implied, including specifically, any warranty of merchantability or fitness for a particular purpose as to the products or services supplied under this agreement. Your sole remedy with respect to a breach of our obligations under this Agreement, will be limited to (i) the refund of any amounts already paid to us within the last six months, (ii) the repair or replacement of any products or services sold by us to you, or (iii) the correction of any materials prepared and delivered by us. The selection of remedies shall be in our sole and exclusive discretion. In no event shall we be liable under this Agreement to anyone other than you, or for any amount greater than (i) above. Technology In A Box, LLC does not provide any warranty on hardware or software sold or provided to you.  The only warranty available on hardware or software is the written warranty provided by the manufacturer, if any.

Authorization

This agreement supersedes any previous understanding, written or implied, between Technology In A Box^TM, LLC and you, and may only be modified in writing signed by you and Technology In A Box, LLC. 

If you agree that the above adequately sets forth your understanding of our mutual responsibilities, please authorize this agreement below and click on the Submit button.  A copy will be emailed to you for for your records.

This letter correctly sets forth the understanding between Technology In A Box, LLC, and You.

I acknowledge that I am authorized by the Company to contract with Technology In A Box, LLC  dba AV Accounting Services, Inc., for the performance of services mentioned herein, and that my signature is binding on the Company.

First Name:

Last Name:

Company name:

Dealer Number:

City, State

Date: (YYYY-MM-DD)

Digital Signature (Enter your email address):