Big O Tires Franchisee Services
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Sign up for the Big O Tires Preventative Maintenance Kit
This kit includes:
- QuickBooks Company File template created for Big O Tires;
- 8 hours* of instruction on standardized accounting processes in QuickBooks, as developed for Big O Tires;
- QuickBooks Manual with documentation on unique processes related to Big O accounting processes;
- Access to training videos on Big O-specific QuickBooks procedures (assumes usage of the QuickBooks company file template created specifically for franchisees of Big O Tires and integration with DST**);
- Big O Tires Alignment Quarterly Roundtables (Quarterly Webinars on QuickBooks and Accounting related issues).
BFF Enhancement Program Members Click Here Non-BFF Members Click Here
*The cost of additional training, conversion of EXISTING QuickBooks data files to the standardized processes developed for Big O Tires, QuickBooks Payroll setup, and clean-up efforts relating to existing QuickBooks company files is not included in this fee. These services are available to franchisees and will be billed separately on a time basis. Prepaid Technical Support packages can be purchased at a DISCOUNT by calling 877-824-6229 (877-TCH-NABX).
**Cancellation Policy: Services for subsequent assignments are contingent upon the presence of a prepaid balance and/or the absence of any outstanding balance. If an appointment is canceled within 36 hours from a scheduled appointment, you are responsible to pay half the fees for the scheduled appointment time which would be $75/hour; half of the normal rate of $150/hour.
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Existing Big O Tires Preventative Maintenance Kit Clients
Log In Here for the Big O Tires Service Center Learning Portal
The Big O Tires Service Center Learning Portal includes:
- Big O Tires Preventative Maintenance Videos – Each video is 5 minutes or less, demonstrating the Big O Tires specific QuickBooks Process described in the Chapter 34 of your Big O Tires Preventative Maintenance Manual;
- Big O Tires Preventative Maintenance Document Request List – Your checklist of documents to have prepared for your Technology In A Box Training Sessions;
- Big O Tires Preventative Maintenance Group Training Webinar – Recording of the Group Training Webinar on the Big O Tires QuickBooks Process. Describes what to expect from your Preventative Maintenance Kit designed by Technology In A Box specifically for Big O Tires: QuickBooks Set up and Training, an overview of the QuickBooks file set-up and how it works with your DST POS system.
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Big O Tires Roadside Assistance – QuickBooks HelpDesk Call Back Request
The Roadside Assistance Help Desk includes:
- Tier 2 HelpDesk Support on the standardized accounting process in QuickBooks, as developed for Big O Tires, on a Call Back Request basis. Helpdesk questions will be routed through TBC. If TBC cannot answer your question, TBC will route the Helpdesk ticket to Technology In A Box. We will call you back to schedule an appointment with a Technology In A Box consultant within 1 day after receiving the request from TBC.
- “Watchdog” reviews provided on a periodic basis. Technology In A Box, LLC will review the QuickBooks company file, address issues that arise, assess the file for compliance to standardized processes, and provide recommendations or plans for improvement. Using remote, Internet-based technology, Technology In A Box, LLC will access your QuickBooks data file, run various reports, and provide feedback. This will be performed once a year.
- Technology In A Box will host periodic roundtable discussions on the Web. Industry experts and vendors will be gathered to present their solutions; Big O Tires executives will be invited to talk about the latest issues and successes; and Technology In A Box will provide information to update or enhance the standardized accounting process. Using Internet based desktop sharing and teleconference technology, Technology In A Box, LLC will host at least 2 meetings annually.
TBC Technical Support Phone Number: 800-344-7029
